Guides
Short guides for the questions shop owners ask most. Each one gives the answer first, then steps you can do today for free, then a link to the official Google or Apple help page it came from.
Pick the one that sounds like your problem. Most are about your Google listing, because that is where a shop's hours, phone and reviews get seen. The steps come from Google's and Apple's own help pages, and we leave out anything we could not confirm there. We do not promise a result. Google and Apple make the final call.
Six things to check, in order, starting with the one Google asks for first.
Read the guideWhat to fix, what proof to gather, and how the one appeal you get works.
Read the guideAn old owner or an old web person holds the listing. Here is how you ask Google for it.
Read the guideWhere the reopen button is, how holiday hours work, and why Google changed it.
Read the guideGoogle's free review link and QR code, where to put them, and what Google bans.
Read the guideWhat Google will and will not take down, how to report, and two replies you can copy.
Read the guideThe honest answer, when it can wait, and five free things to do first.
Read the guideApple has its own free sign-up, apart from Google. Here are the steps.
Read the guideThe three ways to pay, five questions to ask first, and our own prices.
Read the guideWould you rather not keep up your website and Google listing yourself? See what PageCrisp does. Not sure which guide fits? Run the free shop check and see where your shop stands.